Tag Archives: compliance

Snow Removal Strategy

The Association is sure some Members are asking questions and wondering as to why we do or do not plow and sand their street: this question is asked each year so its best we communicate how and what we do, and why.
 
Our snow plow staff are following a well-defined and well thought out plan designed to open and sustain access to the significant majority of residents with the least risk.  Plow and sanding focus begins with Priority 1 Roads and Priority 2 Roads.  Our snow plow map can be located and viewed on our SVCA Web Page, under resident resources, bottom of page under Maps; 2018 Snow Maps.
 
The goal of our snow plow operations is to address the most significant roads to gain access to the majority of the residents.  This also includes providing access for emergency vehicles.  As the Valley is into a (highly probable) multi day snow event, our snow response vehicles were all prepped and ready and our crews were fully deployed when today’s storm began.  Our crews will work full shifts in this weather pattern, and they need all of your support.  Their shift may start as early as 4:00 in the morning, and can extend until 7:00 at night.  The vehicles receive maintenance at the end of the shift, are refueled, re-loaded with supplies, and staged for rapid start in the morning.  We have 5 plows and a reloading crew that operates a front loader to re-fill the vehicles.
 
Our biggest challenge is abandoned cars on the road; they are a serious impact to safety; they must be towed.  If you find yourself stuck on the road in your car, notify security tell them where the car is, the type, and your contact information, leave a message at your car with your name clearly visible for staff to read and contact you.  Priority # 1: keep our main roads open.  Security is the best way to communicate with all of our staff during snow events, especially on weekends and after hours.
Security can be reached at 360-319-8000

Parking Compliance Update

We’re starting our Compliance Focused Tours in January and we will start with a focus in parking.  We all know how difficult it can be to find good parking here, especially in the bad weather.  That’s why our goal is to keep our roads clear of any obstructions and facilitate their use.  Parking in such a way that protrudes into a lane can be dangerous and can cause interruption in essential services.  For example, parking in a cul de sac or narrow road on a Friday can cause an SSC driver to skip pick up of trash for the whole road (they often have to back in or turn their huge trucks in tight spots and won’t attempt to pick up if they think it’s too difficult).  The best place to park is your driveway, steep as it may be.

Why focus on RVs, boats and trailers?  Primarily, these are generally large items that can easily cause visual obstructions for drivers trying to get out of their driveway or coming up for a turn.  Secondarily, these large items are only authorized at our homes if we have ACC-approved screening for them.  Otherwise, they require a 72-hour parking permit from Admin or Security and without one, they should be stored out of sight from the road and adjacent properties.  SVCA offers storage for boats and RVs at the Marina and Area Z Secure Storage Facility.  For assistance with storing these items, please contact Member Services (360) 734-6430.

How will we be cited for parking violations?  Security will issue Parking Warning Slips by placing them on the windshield of the vehicle (they will be left at your front door in case of boats, RVs or trailers).  Security will take pictures showing the placement of the Warning Slip and reason for citation and submit these in their report.  If you’re parked in a manner which causes us to have to tow your vehicle, the Warning Slip will provide the date/time we will tow.  We follow WA state law and allow for a minimum of 24-hrs notification prior to tow unless a vehicle is obstructing a lane/entrance which causes safety issues, then state law allows for its immediate tow.

What do I do if I get a Parking Warning Slip?  The best thing to do is to look at how you’re parked and read the Slip.  The rules are on the back.  So, you should have a good idea of why you were cited.  If you still have questions, the next best thing to do is call Security.  Their number is on the Slip.  Typically, our parking issues are cleared within 24 hours (thank you!).

If I get a Parking Warning Slip, does that mean I’ll be fined?  Almost always, the answer to that is, “No.”  However, if you park an unauthorized item (boat, trailer, RV) or unregistered car and we are unable to reach you or we’re unable to work together to determine a resolution, a fine may be issued.  Additionally, if you park in a way which causes safety issues obligating us to tow your vehicle we will do so at the owner’s expense immediately.  For more information about fines, please review the Fine and Fee Schedule on our website under Resident Resources, Community Docs.  Fines will be issued using our Notice of Violation.  These are generally issued by the Compliance Manager who will try to work with you before issuing a fine.

Helpful Tip:  If you ever have an accident or leave your car where it shouldn’t be, leave a note on the dash where Security can see.  Include the date and time and let us know that you’re going to call a tow truck.