There will be a road closure at 12 Green Hill Road on Thursday, September 1, from approximately 9:00 am and is expected to conclude by 2:00 pm. There will be crews conducting a concrete pour during that time. Please allow extra time in your commute that day to detour around this area if possible. Thank you for your patience while we get through this together.
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All posts by Diane Bruneau
UPDATE TO THE PROPERTY TRANSFER FEE REFUND PROGRAM
Updated 9-27-2022
Program Update from the Finance Director
There have been numerous reports of residents being unable to obtain verbal confirmation of their submitted claim status when calling the toll free customer service line provided by Epiq, SVCA’s third party property transfer fee refund program servicer. After contacting SVCA’s program manager at Epiq, I was informed that residents will be unable to receive verbal confirmation of their claim status if they call into Epiq too soon after filing their claim. This delay is due to Epiq needing sufficient time for the processing and testing of submitted data before it’s made available to telephone agents. SVCA’s program manager also informed me that she would instruct telephone agents to make SVCA residents aware of this timeline requirement. The program manager also stated that when residents receive a confirmation code after filing their claim, this confirmation code will serve as proof that their claim has been filed. Lastly, for those residents who do call into Epiq’s customer service agents, providing your tracking number, as listed on the initial claim notice letter, will give Epiq’s agents the best information for tracking down your claim status within their system.
Joel Heverling, SVCA Finance Director
All those requesting a refund of their property transfer fee may now file their claim at the website listed below:
https://www.suddenvalleyfeerefund.com/
Additionally, property transfer refund claims may also be filed by mail, and official claim notices and claim forms have been mailed out to all residents who have paid this fee. For those who wish to pick up a claim form in person, claim forms are also available at the Sudden Valley Community Association Administrative Office located at 4 Clubhouse Circle, Bellingham, WA, 98229
As a reminder, all property transfer fee refund claims need to be submitted by September 30, 2022, and all claim forms submitted by mail need to additionally be postmarked by September 30, 2022. All properly submitted claims that meet this deadline are expected to be paid out by mid to late November 2022. Furthermore, residents will also need to submit the following items with their claims:
- A copy of their State Issued Identification
- A copy of their Final Closing Statement that clearly shows the property transfer fee amount paid
- Provide a division and lot number
Due to an unforeseen staffing issue, this Thursday’s Board meeting on August 25th will be postponed to next Thursday on September 1st. Thank you.
ROAD CLOSURE-16 CANYON COURT
There will be a complete road closure at 16 Canyon Court on Thursday, August 25 through Friday, August 26. Please allow extra time in your commute on those days to accommodate this traffic disruption. Thank you for your patience while we get through this together.
ROAD CLOSURE-12 GREENHILL ROAD
There will be a complete road closure at 12 Greenhill Road on August 18, 2022 for a concrete pour. Please allow extra time in your commute that day to accommodate this disturbance. Thank you for your patience while we work through this together.
ROAD CLOSURE-16 CANYON COURT
There will be a complete road closure at 16 Canyon Court on August 18, 2022. The crews will be connecting sewer pipes and it is anticipated that the work will commence at 8:00 am and continue until 6:00 that evening. Please allow extra time in your commute that day to accommodate this disruption. Thank you for your patience while we get through this together!
OPERATIONS MANAGER DEPARTURE
Several weeks ago, Rich Johnson, our Operations Manager, informed me that he would be leaving SVCA to take time to address some health issues. After much discussion, it was determined yesterday would be his last day. We all wish Rich the best going forward.
Recognizing this was coming, with assistance from Finance Director Joel Heverling, I identified a candidate who is a great fit for the Operations Manager position. She is slated to begin her first day in the position on August 24th.
On a separate note, construction has started in the Clubhouse kitchen. This has not only led to a noisy work environment, but the accounting office now has no ceiling. For these reasons, all admin and accounting staff will be working remotely next week, August 15 through August 19.
Thank you.
Dan Pike
SVCA General Manager
ROAD CLOSURE-10 CADDIE LANE
There will be a complete road closure at 10 Caddie Lane from Monday, 8/15, through Tuesday, 8/16, from 8:00 am until 6:00 pm both days. Please allow extra time in your commute that day to accommodate this traffic change. Thanks for your patience during this time.
ROAD CLOSURE-28 HILLSIDE PL.
There will be a complete road closure on Thursday, August 11, at 28 Hillside Place from 8:00 am until 5:00 pm. Crews will be performing road repairs during that time. Please allow for extra time in your commute that day to accommodate this change. Thank you for your patience.
ROAD CLOSURE-307 SUDDEN VALLEY DR.
There will be a complete road closure on Wednesday, August 10, at 8:00 am through Thursday, August 11 at 6:00 pm at 307 Sudden Valley Drive to perform maintenance work on the sewer system. Please allow extra time in your commute on those days to accommodate this change. We appreciate your patience while we work through this together.