FAQs


GENERAL

If I need security assistance, who do I contact?

Reach the 24-Hour Security Dispatch at (360) 319-8200.
Security’s function is to observe and report.
CALL 9-1-1 IN CASE OF EMERGENCY

What is a Homeowners Association (HOA)?

A Homeowner’s Association is a private, legally-incorporated organization that governs a housing community, collects dues, and sets rules for its residents. You can learn more about them here.

What are the SVCA Governing Documents?

The Articles of Incorporation, Restrictive Covenants, Bylaws, and Rules & Regulations, including Architectural Control Committee (ACC) Guidelines. All of SVCA’s Governing Documents can be found on our Resident Resources page under Board Resolutions, Rules & Regulations here.

What are the Restrictive Covenants?

In Sudden Valley, the Restrictive Covenants are what are often called in other HOAs “Covenants, Conditions & Restrictions” (CC&Rs). These enforceable restrictions include everything a homeowner can do to the exterior of their home (including paint colors), the percentage of a property that can be built on, requiring permission to remove trees from a property, etc. All of SVCA’s Governing Documents can be found on our Resident Resources page under Board Resolutions, Rules & Regulations here.

What are the Bylaws?

The Bylaws set the rules regarding the normal governance and operation of the Board and SVCA. They set forth definitions of offices and committees involved with the Board of Directors. They include voting rights, meetings, notices, and other matters involved with operation of the SVCA. All of SVCA’s Governing Documents can be found on our Resident Resources page under Board Resolutions, Rules & Regulations here.

What is a Lien?

A monetary claim levied against a property for unpaid mortgage, taxes, contractor work, or other charges. A lien is attached to the property, not the owner, but legally must be recorded in the property records of the county of residence. For example, if a lien is in place, property can only be sold if the lien is satisfied or removed before the sale can be completed.

Who are the Board of Directors (BOD)?

A Director is a member of SVCA elected to serve with other Directors collectively on the Board of Directors. Directors are charged with the conduct and management of SVCA’s business and committees. The Board will elect officers from among the directors: President, Vice President, Treasurer and Secretary.

The Board of Directors Executive Committee meets twice a month. For more information on the Board of Directors, and to attend meetings, click here.

When does the SVCA Board of Directors meet?

The Board of Directors generally meet on the second and fourth Thursday of the month. The full BOD meeting schedule and Zoom Link to attend remotely can be found here.

How do I contact my Board of Directors?

You can email BOD@suddenvalley.com. Board members, meeting times, minutes, and other information can be found here.

What is a Quorum?

A Quorum is defined as the minimum number of owners required to hold an official meeting. For a meeting of the association, either annual or special: 50 voting members are required to be in attendance. A quorum for a BOD meeting requires 50% of the BOD and a quorum for a committee meeting requires 50% of the committee members.

What is SVCA Common Area?

Any building or area of property intended for shared use by all members of SVCA, whether or not an additional use-fee may apply.

What is an easement?

An interest or a right in real property which grants the ability of one entity to use the land of another for a special purpose or endeavor. For example, an association may have an easement for slope maintenance or other repair purposes. A public utility may also have an easement for installation, maintenance or repair work.

How many miles of road does SVCA have?

SVCA has approximately 40 miles of road, generally with ditches or culverts on both sides


Maintenance

How do I contact the Sudden Valley Maintenance Department?

Because Sudden Valley Maintenance is often outside their office, the best way to reach them is by contacting the Welcome Center at (360) 734-6430 or by email at office@suddenvalley.com. Welcome Center staff will reach out to Maintenance on your behalf. 

Where is the Sudden Valley Maintenance Department located?

The maintenance department is mainly located in Area Z, just east of Gate 5 on the Lake Louise Road. Area Z provides large material laydown/ storage of rock, gravel, materials, our maintenance building, and storage shed for large construction equipment. They also store snow removal equipment and supplies in Barn 6.

What are the working hours of the Sudden Valley Maintenance Department?

The Maintenance Department works from 7:30 AM until 4:00 PM Monday through Friday. Normal lunch break is from 12:00 PM to 12:30 PM.

Does the Sudden Valley Maintenance Department maintain the golf course?

No, the Golf course is maintained by Golf Maintenance (also referred to as Turfcare) and the department that reports to the Director of Golf.


Snow and Ice Removal

Where are road condition updates posted during snowstorms?

In an extended snow event, updates on conditions and plowing progress will be posted to the home page of the Sudden Valley website.

In addition, a hotline has been established to make updates available to members without internet access; when we post a weather alert to the website, we will also record the update as a phone message on the SVCA Hotline: 360-746-7010.

What tactics does Sudden Valley employ to combat snow?

An anti-icing brine will be applied to roads prior to forecast snow and ice events to improve road conditions. 

When snow accumulates to a level that plowing is beneficial (usually 1” to 3” on the roadway, depending on conditions), crews will be dispatched to plow and sand primary roads, followed by secondary roads.

There’s still a layer of snow on the road after plowing. Will Maintenance be back to plow it?

Sudden Valley Maintenance cannot plow down to the road’s surface due to manhole covers and speed bumps. These protrusions risk damaging the snowplow and removing manhole covers, which would create even more dangerous road conditions. 

Where can I park during a major snowstorm?

To avoid getting stuck on the road, use the overflow parking lot across from the Gate 5 entrance. Maintenance may also announce other parking locations depending on the severity of the storm.

Parking on the road or at mailboxes is prohibited. Cars left on the road prevent SVCA from plowing and cause accidents when other drivers try to avoid them. Cars left at the mailboxes prevent SVCA from keeping those areas clear, leading to dangerous conditions for people trying to pick up their mail.

What if my car gets stuck in the road during a snowstorm?

If you do get stuck, please call Security immediately at 360-319-8200 to report your location, the make and model of your car, your phone number, and your property address.

You must make your own arrangements for towing, but cars left on the road may be towed by SVCA if they are a significant hazard.